Frequently Asked Questions

  1. What do you look for in a caregiver?
    We look for a caring, reliable, honest, helpful and friendly individual who enjoys working with Seniors and Disabled. Must be experienced and qualified.
  1. What is your procedure for screening caregivers?
    We check criminal background record and have an outside agency run a DMV check, social security verification and employment references.
  1. Are your caregivers bonded and insured?
    Yes. Our caregivers are bonded to ensure honesty and are insured for liability.
  1. What if the caregiver gets sick or is temporarily not available?
    We will be happy to provide you with another caregiver until the caregiver you have is ready to return to work.
  1. How much notice do you require if I want to discontinue the services?
    You may cancel at anytime but to ensure job continuity for the caregiver, we need at least 5 days notice before the caregiver’s final day at work.
  1. Who handles the general liability and Workers' comp insurance, payroll deductions, taxes and bookkeeping?
    We do. It will be easy for you and relieve you of all the burdensome details of paperwork.
  1. What training do you provide your caregivers?
    Although we hire only experienced caregivers, we have continual training on how to care for clients. Training includes how to care for Alzheimer's, stroke victims, incontinence, non-ambulatory, transferring, special diets, and more. 
  1. Do you provide transportation?
    Yes. Some of our caregivers are licensed drivers with clean DMV records. They can drive to doctors appointments, hair dressers or favorite places.  They can also assist with shopping and errands, visiting friends and attending family gatherings and more.
  1. How can I contact you for more information?
    If you need more information, please go to the Contact Us page to email us or call our office at (408) 996-2180.
California Seniors Care | 12384 Saratoga Sunnyvale Road  Saratoga, CA  | Phone: 408.996.2180
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